How the Process Works

I listen, answer your questions, and we discuss how I can help as your Health Navigation consultant.

We begin with a free initial consultation by phone.

If it’s the right fit, we then schedule a longer conversation to discuss your needs and specific goals in more detail.

To start our work together, I provide a written agreement for an Initial Assessment outlining a scope of work, timeline, estimated cost and deliverables. My proposal will include agreed upon steps to reach the goals you’ve identified.

I work with clients remotely or in person, through email and text, phone, video chat and video conference platform.


How the process works:

A signed agreement starts our work together, including outlining your role and responsibilities.

A detailed intake form will be provided, along with consent and policy information.

A fee for the Initial Assessment and a retainer is set. Fees are billed at a pro-rated hourly or flat rate based on project scope and complexity. Any unused portion of the retainer will be returned.

An online payment link is provided to secure work.

Billing occurs each month, or following another arrangement, until our work together ends.

“With so much to consider in managing your health, I’m here to help ease the process and support you at every step.”
– Pamela Posey

(781) 923-0991

Spark Health Navigation is a patient advocacy practice serving Greater Boston and the U.S.