Testimonials

“Pamela could anticipate exactly what I needed at a given moment with the insight and intuition that can only come from a lifetime of firsthand experience.”

“I met Pamela during an extraordinarily challenging time in my life, and I’m not sure where I would be without her guidance and compassion. I felt more comfortable opening up to her than to my own family and loved ones – she was often able to verbalize my concerns, hopes, and fears far better than I could, and she could anticipate exactly what I needed at a given moment with the insight and intuition that can only come from a lifetime of firsthand experience. Her support was invaluable to me, a young adult dealing with sudden illness in an unfamiliar country, as was her deep knowledge of the Greater Boston area medical resources, which helped connect me to excellent providers. Her holistic approach to analyzing medical problems was uniquely helpful for my diagnosis and treatment, as it required a broad understanding of physical and mental health, family dynamics, and cross-cultural differences. She was a tireless advocate, communicating my needs to medical professionals and family members alike, and empowering me to make the best decisions while dealing with considerable emotional turmoil and uncertainty. Her sunny disposition and gentle encouragement were a constant source of hope in an otherwise bleak time, and I cannot be thankful enough!”

A.G., Greater Boston

“Pamela gently demystified the relationship between intellectual abilities and mental health. Her perfectly timed check-ins remind us of the progress our son is making…”

“Intellectually gifted, my son’s anxiety and neurocognitive processing issues went unaddressed until his 20’s. Pamela gently demystified the relationship between intellectual abilities and mental health. Moreover, she helped my husband and I navigate our own emotions as we worked with her to identify and engage professional support for my son. Her perfectly timed check-ins remind us of the progress our son is making, giving our family confidence to tackle the decisions still ahead of us.”

J.C., Greater Boston

“I know Pamelas skills and instincts, her kindness and determination, make her role as health navigator a deeply personal calling.”

Pamela has been a close family friend for decades. Ive watched her manage complex health, navigate care and guide health decisions since 1998 for family, friends and her parents in their later years. She is compassionate, caring and kind – someone I implicitly trust to have my best interests in mind. She also values research and evidence-based approaches to care – essential to anyone in a health-related field. Pamela helped her parents, in their 80s, get the specialist care they needed and make the transition to hospice when the right time came. She was Health Care Proxy for both parents and acted as their liaison and interpreter during clinical meetings and hospital admissions. She oversaw challenging transitions of care – her mothers 32-hour relocation from Houston to Massachusetts via medical ambulance, just one example – and managed family communications across every U.S. time zone. Put simply, she knows how to talk to doctors and nurses and regards them as trusted partners in care. As an elderly patient myself, she has given me invaluable advice, support and help, especially needed during my own Covid isolation. I know Pamelas skills and instincts, her kindness and determination, make her role as health navigator a deeply personal calling.”

P.R., Greater Boston

Pamela combines passion, problem-solving skills, and navigational resourcefulness to help children and families…”

“Pamela combines passion, problem-solving skills, and navigational resourcefulness to help children and families struggling with difficult learning and behavioral health challenges. If you need navigation, support, and superb advocacy skills, she will find the direction and expertise that lead to answers and improved outcomes. I can say this with all confidence because I’ve watched her work tirelessly and resourcefully on a situation near and dear to both our hearts.”

Mary Fowler, Positive Difference PD, author, advocate and coach

(781) 923-0991
pamela@sparkhealthnavigation.com

Spark Health Navigation is a patient advocacy practice serving Greater Boston and the U.S.