Why an Advocate?

A patient advocate is an ally and liaison for you, your providers and
family, a personal touchpoint and guide to care.

“As a Board Certified Patient Advocate, I represent your interests and work directly for you.  My role is that of facilitator and sometimes diplomat who keeps important conversations going, a project manager to streamline complex processes and manage key tasks, and a guide to help you know the right questions to ask, then make sure they’re answered.

I provide one-on-one support for the emotional, logistical and decision-making challenges you face, both inside and outside the healthcare system, and can help you think through priorities.

In our work together I can tap into a network of physician advocates, medical specialists, leaders in research, experts in insurance and every healthcare-related field for answers and personalized solutions.

Nothing is more important to me than your confidence, your clarity about the path forward and at peace with health decisions you make.”

-Pamela

What is a BCPA?

A Board certified patient advocate (BCPA) is a professional credentialed by  the Patient Advocate Certification Board (PACB). To receive this designation, they must demonstrate a broad base of knowledge, a high level of professional achievement and direct experience in patient advocacy. Board certified advocates pass a rigorous exam and commit to a code of ethics in their practice. They engage in ongoing professional development and recertification to maintain core competencies relevant to patient advocacy. Learn more here.

Pamela is laser-focused and passionate about guiding you and your loved ones toward proper care and the right professionals. She is an essential resource.

 

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(781) 923-0991 (w) | (781) 710-8555 (c)
pamela@sparkhealthnavigation.com

Spark Health Navigation is a patient advocacy practice serving Greater Boston and the U.S.